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Article quoted from The Straits Times on 13 September 2005 (Digital Life)

Facing with such an exorbitant bill for my repairs due to water spillage, I thought that I had no other option but to buy a new laptop.

However, when I called up the insurance company, I found out that water spillage and droppage problems are covered by my insurance plan.

This meant that I only had to pay a token sum to fix the laptop and the insurance company will take care of the rest.

I was also very pleased to find out that if I had lost my laptop, it would have only cost me a mere $500 to get a new replacement machine.
   
   
From: Mr. Derrick Ho (NUS)
Attn: Ms. Jocelyn Lim

Thanks for your efficiency and professionalism when comes to handling of my claim. I have collected my repaired laptop and it is in good working condition now. I would like to sign up the insurance again, kindly advise the procedures. Your great help is much appreciated.
Thank you very much.

Yours Sincerely
   
   
From: Mr. Jason Ong

I’m glad that there is such a plan, which covers for my child’s education expenses when I got retrenched. The retrenchment allowance did benefits me as it helps to lighten my financial burden. Thanks for providing an insurance plan that is really useful when you are in this helpless situation.
   
   
From: Ms. Maureen Tay (Ngee Ann Poly)

 

Hi Ms. Jocelyn,

Really appreciate your great patience when you are explaining the laptop insurance coverage to me. As I know nothing about insurance, I have great difficulties in understanding them when you approached me. With your clear explanation, I feel the importance on why my laptop should be covered.

Thanks a lot!
   
   
 
Testimony
   
From: Mr. Simon Ong 35, Civil Servant

I have my insurance arranged through Insurance Solutions Pte Ltd and recently I filed a claim under my motor policy. The person whom I liaise with was very enthusiastic in helping me every step of the way. She has also provided very good advice on what I should do to claim against the errant party. In addition, her close follow up with the insurance company has helped to ensure that my claim was speedily settled. I have encountered sluggish service from other companies but definitely not Insurance Solutions Pte Ltd.
   
   
From: Jey
To: Ms. Alice

You had provided very good explanation on the coverage which made my selection on plans of cover and insurer easier.
   
   
From: Ms. Grace
To: Ms. Alice

I am very grateful on how the insurance company had handle and settled the claim and wish to express my thanks to Insurance Solutions Pte Ltd.
 

 
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